ioGrow security overview
We protect your data.
All data is written to multiple disks instantly, backed up daily, and stored in multiple locations. Files that our customers upload are stored on their Google Drive infrastructure that use modern techniques to remove bottlenecks and points of failure.
Your data is sent using HTTPS.
Whenever your data is in transit between you and us, everything is encrypted, and sent using HTTPS. Any files which you upload are stored and are encrypted at rest.
Full redundancy for all major systems.
Our servers — from power supplies to the internet connection to the air purifying systems — operate at full redundancy. Our systems are engineered to stay up even if multiple servers fail.
Sophisticated physical security.
Our state-of-the-art servers are protected by biometric locks and round-the-clock interior and exterior surveillance monitoring. Only authorized personnel have access to the data center. 24/7/365 onsite staff provides additional protection against unauthorized entry and security breaches.
We protect your billing information.
When you sign up for a paid account on ioGrow, we do not store any of your card information on our servers. It's handed off to Stripe Payment Solutions
, a company dedicated to storing your sensitive data on PCI-Compliant servers.
Want to know more?
Submit a support request if you have other security questions and we’ll get back to you as quickly as we can.
Have a concern? Need to report an incident?
Have you noticed abuse, misuse, an exploit, or experienced an incident with your account? Please submit a report to firstname.lastname@example.org